INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number on our website's "Track Order" page to monitor the status and location of your package.

What is your return policy?

We offer a hassle-free return policy. If you are not satisfied with your purchase, you can return it within 7 days of receiving it. Please visit our Returns and Refunds page for detailed instructions on initiating a return.

Do you offer international shipping?

Yes, we do offer international shipping to many countries. During checkout, you can enter your location to see if we deliver to your country. Please note that international shipping fees and delivery times may vary.

What is your shipping time and cost?

Shipping times and costs depend on your location and the shipping method you choose during checkout. We offer standard and expedited shipping options, and you can view estimated delivery times and costs before finalizing your order.

What if I receive a damaged or incorrect item?

We apologize for any inconvenience. If you receive a damaged or incorrect item, please contact our customer support team within [number] days of receiving your order. We will arrange for a replacement or refund.

Are my payment and personal information secure?

Yes, your security is our top priority. We use industry-standard encryption and security measures to protect your payment and personal information. Your data is treated with the utmost confidentiality.

Can I change or cancel my order after it's been placed?

We understand that circumstances may change. If you need to modify or cancel your order, please contact our customer support as soon as possible. We will do our best to accommodate your request, but it may depend on the order's status.

Information About Us

CONTACT US DIRECTLY

Call/WhatsApp us on: +44 788 8417 789

Email us at : sales@poshtag.co.uk

CONTACT US FOR ANY QUESTIONS